Ridgeline Management Company properties

Our Team

Our collaborative circle of talent brings over 180 years of collective experience in the senior living industry to their work in supporting each Community Executive Director and their team. This hard-won expertise results in best practices incorporated into efficient, effective systems and a broad range of resources. Regional teams, each led by a Regional Director of Operations, work with other corporate directors and team members in the areas of health services, sales, marketing, human resources, operations and finance. Ridgeline is a growing, forward-thinking and technology-savvy company providing ongoing education, encouragement and service to our managed communities, with a balance of compassion and professionalism.

Blue and brown Ridgeline Management Company logo

Strong Leadership for Strong Communities

At Ridgeline, we've gathered a diverse and dynamic team who are committed to passionately applying our core values toward creating joyful senior living communities to serve our residents. We care, and it shows.

Chuck McGlade, M.D., Founding Stakeholder/President of Ridgeline Management Company

Chuck McGlade, M.D.​
Founding Stakeholder/President

Dr. McGlade is the founder and partner of Ridgeline. He graduated from Johns Hopkins University and Cornell University Medical College with honors. and as a unique expression of life. Tested and tried policies, procedures, and programs have been developed with a base of industry best practices and developed with an innovative spirit.

He was Chief Resident at UCLA Medical Center, Medical Director for the Department of Radiology at Sacred Heart Medical Center in Eugene, Oregon for ten years and remains a partner in Radiology Associates.

His expertise is not confined to the medical field. He gained greater technology knowledge serving on the board of a local software firm. He is also managing partner of a commercial real estate group which has enhanced his knowledge of architecture and development. His exposure to these varied fields, together with his extensive medical background has afforded Dr. McGlade a unique perspective on the broad spectrum of senior care.

As a founder and partner, he has overseen the financial, budgetary process and has been the driving force to position Ridgeline as peerless in the senior housing market. He is a visionary who nurtures individual growth in the team, is a passionate advocate of innovative programming and has been instrumental in achieving this paradigm shift in the senior living industry.

John Reid Safrans
Stakeholder/Chief Executive Officer

John Safrans formerly of Baby Boomer Senior Living has managed hundreds of senior living facilities across the United States. Further, he has inspected and evaluated over 2,000 senior living properties as a designated troubleshooter for some of the nation’s largest senior living management companies. John is a recognized national expert at diagnosing problems and prescribing solutions for under-performing senior living facilities.

Prior to joining Ridgeline Management Company, Safrans was VP of Environmental Operations for JEA Senior Living. With JEA, Safrans was actively involved in the ground-up development of 16 new senior living communities; and had direct environmental responsibility for a portfolio of 65 communities comprising over 4,500 units. Mr. Safrans has also served as the Corporate Executive Director/VP of Operations for Horizon Bay Senior Living. John is excited to use his years of experience and wealth of knowledge to help Ridgeline Management continue to be a respected leader in Senior Living.

John Reid Safrans, Stakeholder/Chief Executive Officer of Ridgeline Management Company
Tod Murray, Chief Operating Officer at Ridgeline Management Company

Ben Tragethon
Chief Operating Officer

Ben proudly joined the Ridgeline team as Chief Operating Officer in March 2024.  As a seasoned professional in Senior Living management, Ben brings over twenty years of experience, leading with a strategic and hands-on approach that focuses on the strength of individuals within any organization.  Growing up with parents serving as pastors in a small Minnesota town with a population of 123 people, Ben was immersed in a tight-knit community instilling in him a strong sense of community. These values were reinforced during his time in the United States Air Force, where working together as a cohesive unit can lead to greater achievements emphasizing the importance of integrity, accountability and continuous improvement. Ben and his wife Kristi, a small business owner and middle school teacher live in Pearland, TX.  Ben is the proud father of 4 kids and is a lifelong Minnesota sports fan (which has taught him a great deal about patience and grace.)

Paula Wells, Regional Director of Operations at Ridgeline Management Company in Rockwall, Texas

Marie Lynn Wieland 
Regional Director of Operations 

Marie Lynn joined the Ridgeline Management Family in June 2023, bringing over 20 years of healthcare experience, with nearly 15 years specializing in the care of our senior population. She currently directs operations in our Mid-West Region, covering Michigan, Ohio, and Minnesota. Marie Lynn is a dedicated advocate for our residents, their families, and our team members. Her extensive experience in senior health and wellness brings a profound commitment to her work, inspiring our team. Her ability to connect and engage with others makes her an invaluable team member, while her servant’s heart and attention to detail ensure our communities are places of warmth, creativity, and passion. Marie Lynn consistently brings her best to every endeavor she encounters. In her free time, she enjoys spending time with her family and cheering for MSU sporting events.

Amy Bollier
Regional Director of Operations

Amy Bollier joins the Ridgeline Management team as Regional Director of Operations. She has been serving seniors for over 17 years, beginning as director of Sales and Marketing within a community, working with senior communities and health care systems in Texas, California, Arizona, Oregon, and North Carolina. Her most recent role has been as Regional Director of Operations, overseeing communities throughout the Midwest. Growing up in west Texas gave Amy a strong work ethic and made her very resourceful. Amy currently lives in Big Spring, Texas, with her children Damian, Alexander, Harley, Clayton, and bonus daughter Zoe. She is a proud grandmother of two beautiful girls Summer and Sage. As a family, they enjoy participating in sports, traveling, camping, and spending time with family and friends. Amy believes in building strong relationships with solid communication, good follow-up and feels strong empathy is key to sustainable success.

Amy Bollier, Regional Director of Operations at Ridgeline Management Company in Rockwall, Texas

Mindy Melendez
Regional Director of Sales and Marketing

Mindy joined Ridgeline Management in December 2022 bringing nearly 15 years of senior living experience. Mindy has held a variety of integral leadership roles in senior living from Entertainment and Programming, Director of Sales, Area Director of Sales, Executive Director, and is a Certified Dementia Practioner. The rich myriad of experience Mindy brings to Ridgeline has been instrumental in executing a sales culture infrastructure that includes mentorship and sales support throughout her region. She thoroughly believes that cultivating relationships by building trust with compassion and effective follow through are what is essential in caring for others. Mindy’s exemplary passion and leadership for serving others has been recognized over the years including in 2019 being recognized as one of Argentums 40 Senior Living Leaders that were under 40. This unique identifier was based on senior living trailblazers in the industry who are encompassing innovation and paving the way as an emerging presence in senior living. Mindy is a published author of a children’s book and enjoys traveling in her free time. She resides in Phoenix, Arizona.

Mindy Melendez, Regional Director of Sales and Marketing at Ridgeline Management Company in Rockwall, Texas
 Coni Rathbone, Legal Counsel at Ridgeline Management Company in Rockwall, Texas

Coni Rathbone
Legal Counsel

Coni Rathbone is an attorney licensed to practice in Oregon and Idaho. Coni has practiced law since 1988: 20 years at Davis Wright Tremaine; 10 years in her own firm; and the balance with Dunn Carney. Coni is a remarkable negotiator and dealmaker, bringing together seven years of management and financing experience prior to law school. She focuses her deal-making skills in the areas of real estate, including real estate finance and real estate securities, opportunity zones, tenant-in-common (TIC) workouts, entity structuring, and general business transactions. Coni has extensive experience in the Senior Living industry. Coni is a prominent national teacher, presenter and writer about topics ranging from Entity Structuring, Opportunity Zones, and Negotiations. Coni regularly teaches to commercial real estate brokers, and taught Negotiations at the PSU Center for Real Estate graduate programs for several years. Coni is a real estate developer in addition to practicing law. Coni has worked with Ridgeline Management Company and Dr. Charles McGlade as outside counsel since 2011.

Angela Nelson Vazquez
Corporate HR Manager

Angela Nelson Vazquez comes to Ridgeline with 20 years of hospice experience during which she earned her MBA and PHR. She directed volunteer programs across multiple sites while supporting the Executive Director RNs with HR coordination. She has also contracted as an HR Generalist & Recruiter for a global language staffing & technology company allowing her the opportunity to collaborate with teams across the globe. Angela joins the Ridgeline team with a passion for making a difference in service of the people who are the company.

Angela Nelson Vazquez,  Corporate HR Manager at Ridgeline Management Company in Rockwall, Texas
Two people dancing at a Ridgeline Management Company senior living property
Drinking tea at a Ridgeline Management Company senior living property
Residents exercising at a Ridgeline Management Company senior living property

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A resident and her dog at a Ridgeline Management Company senior living property
A man kissing his wife on the forehead at a Ridgeline Management Company senior living property
Holding hands at Ridgeline Management Company in Rockwall, Texas